Two ways to use Medifile

Storage only, or your whole practice

Medifile is more than a filing cabinet. Use it purely for secure digital storage, or run your whole practice on it - consultations, AI summaries, appointments, referrals and a patient portal. Take only what you need, and upgrade any time.

Choose what fits your practice

Two products, one platform. Storage is for practices that just want their records safe and searchable. The full system adds the clinical tools - pick the one that suits you.

Records Storage

from R399/month

Just secure digital storage. Nothing you don't need.

  • Upload or scan documents into patient folders
  • Full-text OCR search across every file
  • POPIA-compliant retention & audit trail
  • Secure, time-limited sharing links
See storage plans

Complete System

from R999/month

Everything in Storage, plus the clinical tools to run your practice.

  • Clinical notes with templates & AI summaries
  • Appointments & follow-up reminders
  • Specialist referrals & secure packets
  • Patient portal, messaging & analytics
See full plans
The full practice system

How a paperless practice runs on Medifile

From the first patient folder to a signed-off consultation and a secure referral - here's the whole system, in the order you'd actually use it.

01

Set up your practice

Add your practice details and invite your team. Build your patient list - add them one by one or bring across an existing list. Every patient gets their own secure digital folder.

02

Capture every record

Drag in PDFs and images, snap a document with your phone's camera, or hand us your paper archive to scan. Everything lands in the right patient's folder - nothing gets lost in a drawer again.

03

Find anything instantly

Every file is read by OCR, so the text inside scans and documents becomes searchable. Type a patient name, a result, a medication - and pull up the exact document in seconds.

04

Run the consultation

Start a consultation from the patient's page, dictate your note by voice or fill a structured SOAP template, and read an AI-generated summary of the patient's history so you're up to speed in moments.

05

Plan follow-ups

Book the next appointment and set follow-up reminders as you close the consultation, so nothing slips between visits.

06

Refer to specialists securely

Compile a referral packet - the relevant files plus your note - and send it to a specialist via a secure, time-limited link. They open it with no account needed and reply back to you.

07

Bring patients in

Invite patients to their own portal to view documents you've shared and message your practice securely - cutting down phone calls and admin.

08

Stay compliant, automatically

Consent logging, an immutable audit trail and retention rules keep you POPIA-compliant in the background - no extra paperwork, and certificates on hand if you're ever asked.

Prefer just storage?

Even simpler - four steps, no clinical system

If you only need your records digital, safe and findable, this is the whole story.

Upload or scan

Add your documents - or have us digitise your paper.

Search instantly

OCR makes the text inside every file findable.

Share securely

Send time-limited, password-protected links.

Stay compliant

Retention, audit trail and certificates, built in.

Optional add-on

Have boxes of paper? We'll scan them

You can upload and scan documents yourself from anywhere. If you'd rather hand over a backlog of paper, our on-site collection & bulk-scanning service does it for you - currently available in Gauteng.

01
1

Send your boxes

Box up your paper patient records and either drop them off or schedule a free collection from your practice. We provide pre-labelled boxes and track every item from the moment it leaves your hands.

  • Free collection from your practice
  • Chain-of-custody tracking
  • Fully insured in transit
02
2

We scan & OCR

Our team scans every document on medical-grade scanners and runs OCR to extract searchable text, then files each one into the correct patient folder based on the document.

  • High-resolution medical scanning
  • Advanced OCR text extraction
  • Automated patient assignment
03
3

You review & verify

Log into your portal and review every document before it's marked verified. Reassign files, correct patient details, add tags, and flag anything for follow-up - all in one place.

  • Document-by-document review
  • Easy reassignment & tagging
  • Verification sign-off workflow
04
4

Access anywhere

Once verified, your records are instantly searchable from any device and ready to share securely with specialists or patients via time-limited links.

  • Any device, any location
  • Full-text search inside documents
  • Secure time-limited sharing

Frequently asked questions

About the system, the two plans, and the scanning service. Tap a question to expand it.

Still have questions? Contact our team β†’

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