Transparent pricing
Simple portal plans. Scanning, shredding, and storage charged only when you need them.
All prices exclude VAT.
One price per plan - includes the users and storage shown. Records Storage: 1 month free · Complete System: 14-day free trial.
Just storage
For practices that just want their files safe, searchable and compliant.
Tailor · build your own
Tailor is for practices bigger than Pro - starts at 11 users. Includes 500 GB; add more in 100 GB steps.
- Secure file storage & patient folders
- OCR full-text search
- Time-limited secure sharing
- POPIA compliance & audit logs
- Professional scanning add-on
Free trial on any plan (1 month free on Records Storage) · Tailor scales to any size · cancel anytime · need more? talk to us.
Digitisation services
Pay only for what you use. Billed separately from your portal plan.
Document Scanning
Per file - not per page. Every file scanned, processed and digitised end-to-end, OCR included.
| File size | Price per file |
|---|---|
| 1–20 pagesLetters, results, scripts | R95 |
| 21–80 pagesConsultation notes, reports | R195 |
| 81–200 pagesFull patient folders / lever-arch files | R350 |
| 200+ pagesBulk archives, very full folders | R450 |
What's included
- Full OCR (searchable text)
- Document preparation (removing staples, flattening, sorting)
- High-resolution scanning
- Quality control (page count, clarity, orientation)
- Basic file naming
- Secure upload to your Medifile portal
- POPIA-compliant handling throughout
Secure Shredding
POPIA-compliant destruction with full chain-of-custody.
Included
- Locked, secure transport
- Industrial cross-cut shredding
- Certificate of destruction
- POPIA-compliant workflow
Physical Storage
Secure off-site storage at partnered facilities.
Final rate quoted according to your needs, facility type and volume.
Included
- Climate-controlled storage
- Fire-suppression systems
- 24/7 monitored security
- POPIA-compliant access control
What it looks like in practice
Lever-arch file
180-220 pages · usually the 81-200 tier
R350per file
Industry equivalent: R570-R900
Very full lever-arch file
250-300 pages · the 200+ tier
R450per file
Industry equivalent: R700-R1,200
Standard storage box
4-6 lever-arch files per box
R1,400-R2,100to scan per box
Optional add-ons
Billed only when required - so you can tailor digitisation and storage to specialised workflows, urgent requests and non-standard formats.
Scanning
- Advanced indexing (custom fields)R15 / field / file
- Complex naming conventionsR10 / file
- Urgent / same-day turnaround+50%
- On-site scanning (call-out)R450 + per-file rate
- X-raysR45 each
- Bound booksR3 / page
- Oversized documentsR25 / page
- Plastic sleeves / laminated itemsR10 each
- Transport outside GautengQuoted per trip
Shredding
- On-site shredding (call-out)R350 + standard rates
- Urgent destruction (same day)+R20 / box
- Special handling — plastic sleevesR5 each
- Special handling — bound booksR15 each
- Special handling — CDs / DVDsR10 each
- Special handling — hard drivesR45 each
Storage
- Retrieval requestsR35 / box
- Delivery back to practiceR45–R95
- Long-term archival vaulting+R25 / box / month
- After-hours accessR150 / access
Frequently asked questions
Ready to digitise your practice? Start with a free trial - 1 month free on Records Storage.